PUBG Mobile has attracted a large number of players all around the world to play it on a daily basis. This game has actually made the battle royale genre dominant in most of platforms. Nonetheless, players usually get into trouble with the game like purchases, bugs and glitches or more serious problems like account bans.
To resolve the issues, the common way is contacting PUBG Mobile support. Even though the FAQs section on PUBG Mobile’s official website can answer the majority of the general issues, sometimes players need to email the support center when facing big deals.
Below are several ways for you to contact PUBG Mobile via email.
Here is the official email address of PUBG Mobile customer support center: PUBGMOBILE_CS@tencentgames.com
Another way to email PUBG Mobile support center is by visiting the PUBG Corp support Helpshift where you can also find a lot of FAQs related to Account, installing & running application, payment & refund, report & ban, game related, events and other.
To send PUBG Mobile support an email, tap the “Contact Us” button on the top right corner. A popup will appear and your task is to fill in the required fields. However, please note that this method only works in Japanese and Korean servers.
This is the fastest way to contact PUBG Mobile service center. Just open the settings tabs then tap the customer service option. You might meet the automated bot, tell it your issue and the puzzle would be solved.
PUBG Mobile players can also ask for help by posting the problems in the #pubgm-support chat of Support section on PUBG Mobile’s official Discord server. The Discord support staff is available most of the time to assist them.
The players can post their problems regarding the game in the pubgm-support chat present in the support category. The PUBG Mobile discord support staff is available most of the time to help the users.