PUBG Mobile is currently one of the most successful battle royale games and the most highest-earning in the world in May 2020 with more than 100M downloads on Google Play Store. Since its launch, PUBG Mobile’s game developers have never failed to keep players excited with constant updates and events. More than that, preventing the game from a large number of cheaters and hackers is also one of the major priorities for the game developers.
PUBG Mobile can impose a 10-year ban on your account if the game found evidence of your foul play. This decision is taken to guarantee fair gameplay among PUBG Mobile players and to get rid of the ones who abuse hack tools.
Bad news is that once your account got banned, there is no chance for you to unban it. Nonetheless, in case your account was locked even when you did nothing (in other words, you became a victim of injustice in the game), make a direct appeal to PUBG Mobile customer service center.
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Contacting PUBG Mobile customer service is the only solution to your uncomfortable situation.
Below are the key steps to unban your PUBG Mobile account in 2020:
Step 1: Open your Gmail account or any other mail services
Step 2: Compose an email and send it to PUBGMOBILE_CS@tencentgames.com. In the body, explain your issue in great detail to appeal your suspension of your account. Also, do not forget to include your character ID and in-game name in the email.
Step 3: Finally, hit “Send” button and wait for the PUBG Mobile customer service’s response. After reviewing your case, your PUBG Mobile will be unlocked after a few days
As noted earlier, if your account was involved in hack tools, your application will be rejected immediately.