How To Contact PUBG Customer Service?
In some cases, you would confront several problems when playing the game such as cheaters, hackers, some bugs or glitches, etc. Many players wonder how to contact PUBG support to send reports. Let’s try out one of the following three ways.
How To Contact PUBG Customer Service: In-game support
In-game support is the easiest and fastest way to contact PUBG customer service. Just go to the Settings in the lobby of the game, find “Customer Service” button that located between “Log out” and “Privacy Policy” buttons in the bottom-left corner.
Once tapping the button, a popup of Help Center will appear and show you a long list of common troubles PUBG players may be faced with regarding general, hot topics, system, server, connection, account, and purchase… If you cannot immediately find your problem in the list, use the search box and the automated bot will help you solve the puzzle.
In case this very long list is not useful to you, it is advisable to directly chat with the customer staff to tell them your issues. Also in the Help Center, tap “Contact us” button to type your message.
How To Contact PUBG Customer Service: Discord Server
The publisher has also introduced a discord server where all PUBG players’ inquiries will be answered. PUBG Mobile’s support staff are online most of the time, so go the Pubgm-support category to find their support. Of note, you can also send feedback about PUBG bugs or report hackers via the discord server.
How To Contact PUBG Customer Service: Mail
The last way to contact PUBG customer care we would like to mention in this article is sending emails. In order to contact PUBG customer service via mails, kindly refer your problems to PUBG email address: PUBGMOBILE_CS@tencentgames.com.
After reading our article, we hope that your problems in PUBG will be solved quickly.
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